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Home / AI Tools / Customer Support / Tidio

Tidio

Live chat with an AI operator.

Customer Support Freemium bot chat routing
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Ratings & Reputation

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Popularity #1 of 219 0 score
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Honor Medals #158 of 219 11 score
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Tidio popularity

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Tidio user ratings

4.3 score
★★★★☆
4 people rated
x0 Five-Star Reviews

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About

Lyro bot answers and routes customer questions.

✨ Key Features

  • ✔Chat
  • ✔Bot
  • ✔Routing

Pros & Cons

Pros

  • Chat
  • Bot
  • Routing

Cons

  • Free tier is limited
  • Steep learning curve for advanced features

💬 Reviews (4)

4.3
★★★★☆
4 reviews
A
Anya Turner ★★★★☆
June 25, 2026

Switched to Tidio for my Customer Support work and haven’t looked back — the Chat feature alone saves me hours each week.

P
Priya Yamamoto ★★★★☆
June 21, 2026

If you do Customer Support, Tidio is worth a look. Routing is the killer feature for me.

A
Adrian Schmidt ★★★★☆
May 23, 2026

Tried a few Customer Support tools and Tidio stood out. Its Bot capability is genuinely well done.

S
Scarlett Jenkins ★★★★★
January 16, 2026

Tidio’s Chat support is exactly what I needed. Clean UI, no fuss, gets the job done.

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