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Gorgias user ratings
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★★★★☆
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About
Macros and replies for online stores.
✨ Key Features
- ✔Ecommerce
- ✔Macros
- ✔Replies
Pros & Cons
Pros
- Ecommerce
- Macros
- Replies
Cons
- Free tier is limited
- Steep learning curve for advanced features
💬 Reviews (4)
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Noah Okafor ★★★★☆
June 26, 2026
Switched to Gorgias for my Customer Support work and haven’t looked back — the Ecommerce feature alone saves me hours each week.
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Maya Tanaka ★★★★★
June 1, 2026
If you do Customer Support, Gorgias is worth a look. Replies is the killer feature for me.
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Naomi Wood ★★★★☆
April 17, 2026
Tried a few Customer Support tools and Gorgias stood out. Its Macros capability is genuinely well done.
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Emma Garcia ★★★★☆
April 1, 2026
Gorgias’s Ecommerce support is exactly what I needed. Clean UI, no fuss, gets the job done.